Disclaimer, cookies and privacy policy

Thank you for visiting John’s of Romford.  By using this website you agree to the following:

The information contained in this website is for general information purposes only. The information is provided by John’s of Romford and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, promotional offers, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website you are able to link to other websites which are not under the control of John’s of Romford. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, John’s of Romford takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy/data protection policy

Your privacy and data protection are important to us
We have a duty to maintain and look after your data
Your data should only be collected when necessary
We’re not into spam and we know you aren’t either
We’re not into selling, renting, distributing or making public your data

Legislation

This website is designed to be compliant with national and international legislation:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

If unsure whether this site complies with a specific country legislation please contact our data protection officer.

Personal information collected on this site

This website collects and uses personal information in the following reasons:

Visitor tracking

This site uses Google Analytics (GA) to track user interaction and we use this data to understand how people find our site and how we can improve the offerings and site setup to better serve our visitors.

We consider Google to be a third party data processor and although Google records your geographical location, device, internet browser and operating system, none of this personally identifies you to us. Google also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this data.

GA makes use of cookies, details of which can be found on Google’s developer guides.

You can stop Google from tracking any part of your visit by disabling cookies in your web browser’s settings.

Blog Interaction

If you choose to add a comment to a posts on our blog, the name and email address will be saved to this website’s database, plus your computer IP address and time/date you submitted the comment. This data is used to identify you as a contributor to the comment section and will not passed on to any of the third party. Only the supplied name will be visible on the website although you are linked to a Gravatar account, your Gravatar photo will also be shown.

Your comment and it’s associated personal data will remain on this site until we see fit to either remove the comment or remove the blog post. Should you wish to have the comment or personal data deleted, please email us.

Please avoid entering personal information in comments that you submit on this website. If you’re under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

Purchases

If you purchase anything from our webstore your purchase, name, email and postal address will be stored on the website database. This information is not currently encrypted or anonymous. This information is passed to PayPal for payment processing. We consider PayPal to be a third party processor and your information will be stored on the PayPal server until we see fit to remove the comment or PayPal removes your information. Your postal address will be used for dispatching your goods and will not be sold or shared with any other parties other than the courier we use to purchase the postage.

Contact forms and email links

If you contact us via a form or email link, none of the data you provide will be stored by this website or passed to any third party data processor unless specified in the consent section of the form. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). The SMTP servers we use are protected by TLS (also known as SSL) meaning the email content is encrypted before being sent over the internet. Email content is decrypted by our internal computers.

Newsletters

If you sign up to one of our newsletters, the details you submit will be forwarded to MailChimp, Honda or Suzuki (depending on the sign up form) who provide us with email services for marketing purposes. We consider these vendors to be third party data processors.

Your email address will stay on the MailChimp/Honda/Suzuki database for as long as we continue to use these services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in the newsletter we send you or by contacting us at anytime.

Visitors under 16 years of age MUST obtain parental consent before joining our email newsletter.

While your email address remains within the relevant marketing database, you will receive periodic (approximately once a month) newsletter emails from us.

How we store your personal information

We will take all reasonable precautions to prevent the loss, misuse or alteration of your personal information
We will store all the personal data you provide on our secure servers
All details of financial transactions entered via our website will be protected by encryption technology

About our website server

This website is hosted by Creativity Sells through thier hosting provier at their data centre.

All traffic (transferral of files) between this website and your browser will soon be encrypted and delivered over HTTPS.

Our 3rd party data processors

We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)

We may be legally obliged to disclose your personal information:

To the extent that we are required to do so by law
In connection with any ongoing or prospective legal proceedings
In-order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

• Google (Privacy policy)
• Sign-Up.to (Privacy policy)
• Mailchimp (Privacy policy)
• Gravatar (Privacy policy)
• PayPal (Privacy policy)
• Honda and Honda Finance (Privacy policy)
• Suzuki and Suzuki Finance (Privacy policy)
• Creativity Sells Ltd (Privacy Policy)
• Blackhorse Finance
• MotoNovo Finance

Data breaches

Any data breach of this website or of any of our third party data processors database will be within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data controller and protection officer

Mr. M. Adlington
John’s of Romford
Please feel free to contact us using our contact pages on this website.

Changes to our privacy policy

This privacy policy may change in-line with new legislation or industry changes. We will not explicitly inform users of changes. We recommend you check this page for any policy changes.